GENERAL TERMS AND CONDITIONS OF CONTRACTING

This Contract has as its purpose the use of the vehicle without driver for the expressly contracted service. The services are governed exclusively by these Particular Conditions and the General Conditions set out below, duly signed by both contracting parties.

UNIONE MOTION delivers to the Lessee, under a self-drive rental arrangement, the vehicle described in the corresponding Contract signed by the Lessee, in perfect operating condition, with all its documentation, tyres, tools and accessories, as well as in good general external condition and cleanliness. The customer declares that they receive the referenced vehicle after having previously verified that its operation and general condition are satisfactory, and that they accept and undertake to comply with the Particular Conditions, committing to return the vehicle, either driven or towed, to the company’s offices on the expiry date of this Contract.

It is the responsibility of the Lessee:

– Return the vehicle on the date and at the time specified in the contract. Otherwise, 24 hours after the date on which it should have been returned, the vehicle will be reported to the competent authorities as a crime of misappropriation for the appropriate criminal and civil proceedings.

– Return the hired vehicle in the same condition as it was delivered, with all its components, tools, documentation, keys, etc., and without tampering with any part of the vehicle, either externally or internally.

– Be fully liable for the value of the leased vehicle and any material damage caused to it, as well as be fully liable in the event of theft or loss of the vehicle when the events are the result of negligence on the part of the lessee, including but not limited to: Loss of keys, failure to lock the vehicle properly, parking in unauthorised areas, or any other circumstances determined by our team.

– Driving under the negative influence of physical conditions caused by the consumption of alcohol, drugs or narcotics, as well as fatigue or debilitating illness and/or medication that affects attention.

– To be liable for all civil, criminal or any other type of liability arising from:

* Use of the rented vehicle during the term of the rental.

* Abandonment or misuse of the vehicle.

* Not transporting in the rented vehicle more persons than those permitted, nor any kind of goods, documentation, utensils, materials, objects or anything whatsoever that the laws prohibit transporting or using, etc., and with strict compliance with legal provisions regarding weight, height, quantity, volume and nature of the load, the Lessee bearing at their own cost and risk any liabilities arising from breach of this section, whether civil, criminal, administrative or of any other nature.

*Do not transport pets in the hired vehicle without an approved pet carrier. We reserve the right to hold the hirer responsible for any additional costs incurred as a result of transporting animals in the hired vehicle.

*Not transporting pets in the rented vehicle without an approved carrier for that purpose. We reserve the right to hold the Lessee responsible for any additional cost arising from transporting animals in the rented vehicle.

To always comply and in all places with the rules of the Traffic Code in force, as well as with any legal provisions on traffic, transport and Road Safety. The Lessee shall bear full responsibility for the payment of any fines or penalties of any kind imposed on the Lessor for acts committed during the term of the rental. In the event of seizure and/or immobilisation of the vehicle, whether by tow truck service, judicial or police order, the Lessee shall bear all costs incurred in recovering the vehicle, as well as the days of immobilisation thereof. The customer shall be responsible for the total cost of repairs or other services that are the consequence of infringing the traffic regulations in force, such conduct being considered gross negligence. The customer shall be liable for the total cost of repairs or other services resulting from violating the current traffic regulations, which shall be considered gross negligence.

IT IS STRICTLY PROHIBITED:

– Using the leased vehicle as a means or instrument for committing crimes defined in criminal laws, assisting criminals, or transporting or harbouring objects obtained through crime.

– Transfer, hire or sublet the leased vehicle to a third party.

– Using the leased vehicle for the purpose of teaching someone to drive.

– Using a type of fuel in the hired vehicle other than that permitted.

– Allowing the vehicle to be driven by persons who are expressly not authorised in the contract.

– Driving the vehicle outside the national territory of Spain, unless expressly authorised in writing by the lessor after prior notification by the lessee.

– Loading, transporting and/or driving the vehicle on any type of maritime and/or rail transport.

– Use the vehicle to push or tow other vehicles, or participate in races, contests or competitions/challenges of any kind.

– Driving on unpaved roads or roads unsuitable for passenger vehicles.

– Participating in races or driving the vehicle on any type of circuit.

-To use the vehicle for commercial/work purposes and/or for the transport of goods/courier services, etc.

– Smoking is prohibited inside our vehicles and will result in a €100 fine.

The customer must be in possession of an original, valid driving licence with a minimum seniority of one (1) year, and the Lessee or any drivers expressly authorised to drive under the Contract must be at least twenty-one (21) years of age, the rental company reserving, in all cases, the right to refuse rental.

The following documents are required for vehicle collection:

• Reservation number.

• National Identity Document / Passport.

• Valid driving licence of all drivers designated in the Contract. The customer shall be required to present an International Driving Permit:
  • When their driving licence is not issued by the EU or the United Kingdom and is not included in the list of agreements of the DGT.
  • When their driving licence is written in an alphabet other than the Roman alphabet.

• The flight number and/or boarding pass shall be provided at the time of booking. If the customer has not collected the vehicle within a period of 59 minutes from the stipulated pick-up time, the reservation MAY BE cancelled WITHOUT PRIOR NOTICE.
  
  Important: All documents must be issued by the same country.
• Importante: Todos los documentos deberán estar expedidos por el mismo país.

The flight number and/or boarding pass shall be requested prior to the formalisation of the Contract. Please note that in order to rent your vehicle, you must arrive on a flight on the same day and time as your pick-up date and must indicate a valid flight number in the booking form. In case of doubts or inconsistencies, the return flight may also be checked. The boarding pass will be requested at the counter. If the customer does not provide this information, we reserve the right not to release the vehicle.

All documents presented must be in original format or provided directly from the official digital application of the relevant authority. Under no circumstances shall photographs, photocopies or similar be accepted.

If the contract holder and all drivers listed in the Contract do not provide the documentation described above, the delivery of the vehicle shall not be possible.

UNIONE MOTION offers the following two rates:

BASIC RATE

This rate includes:

• Basic insurance coverage with excess, with a mandatory deposit of up to €2,000, depending on the vehicle category.

• Fuel policy full–to–full.

• Free cancellation (up to 24 hours prior to vehicle collection).

• Mileage of 160 km/day. The maximum mileage shall be 3,000 km per contract. In the event that the mileage established per contract is exceeded, the customer shall be charged €0.25 per excess kilometre.

We will block the excess on the customer’s credit card when the vehicle is collected. Once the vehicle has been returned, if it is in the same condition as when it was delivered to the customer and no additional costs have been incurred during the rental period, we will refund the excess. In the event that the vehicle has suffered damage or other expenses have been incurred during the contract period, these amounts will be deducted from the excess upon return.

UNIONE MOTION shall not be responsible for any bank fees charged by the customer’s bank upon the release of the excess.

If no damage or penalty is to be charged, UNIONE MOTION shall release the excess amount as soon as possible and shall not be responsible for the time taken by the customer’s banking institution to refund said amount.

The exact deposit applicable to each rental is indicated on the front of the Contract under the heading “Deposit”, and the amounts applicable to each vehicle group are as follows:

Group A, AA, B, BA: Excess of €1,000

Group C, CA, SC, SCA, D, DA, F and FA: Excess of €1,250

Group CP, SP, GP, SG, SGA, FX, G, GA, H, HA and HX: Excess of €2,000

Group SGP: €2,500

Group SGP: 2.500€

The deposit shall only be accepted by blocking or charging a VISA or MASTERCARD credit card, which must be issued in the name of the Lessee.

The card must be presented in physical format. Should the card issuer reject this or any other transaction, we reserve the right to cancel the booking unilaterally.

In the event that the deposit amount does not fully cover the possible additional charges that may arise due to breach of any of the conditions and/or exclusions of accident and theft coverage, the Lessee shall pay the difference to the Lessor and authorises the Lessor to carry out subsequent charges as mentioned in clause 4.1.

INFINITY RATE

The Infinity Rate consists of:

Full coverage with no excess or deposit. This coverage includes:

• Bodywork damage.
• Broken windows.
• Damage to wheels and rims.
• Damage to wing mirrors.

• Fuel policy full–to–full.

• Debit card payment option (except for CP, GP, SP, SGP, FX and HX groups)

• 24/7 roadside assistance:
  • This assistance service will include a replacement vehicle, provided that the assistance point is no more than 100 km away from the vehicle collection point.
  • If this service is required, the lessee must come to our premises to collect the vehicle.
• Free additional driver

• Unlimited mileage (except for CP, GP, SP, SGP, FX and HX groups)

• Free cancellation.

• For CP, GP, SP, SGP, FX and HX groups, the limit of 160 km/day up to a maximum of 3,000 km per contract remains in place. If the number of kilometres established in the contract is exceeded, the customer will be charged €0.25 per kilometre exceeded.
• Under no circumstances are the following covered:
  • Damage to the inside of the vehicle.
  • Theft, loss, or damage to the key.
  • Damage to the undercarriage and roof.
  • Damage to the engine and/or engine compartment.
  • Structural damage.
  • Damage caused by driver negligence (or under any circumstances that violate the rental contract conditions).
  • Damage caused as a result of violating traffic and road safety regulations.
  • Theft or fire of the vehicle. (Review section 5.2)
  • Damage caused by natural disasters.

OPENING HOURS AND RESERVATION RECEPTION

OFFICE HOURS AND RESERVATIONS

Office opening hours are from 07:00 to 23:00.

Reservations will only be accepted during office opening hours.

In the event of a flight delay, the customer will be waited for until 1:00 a.m., provided that they indicate their flight number. In this case, they will be charged €40 for this service. If the flight is delayed beyond 1:00 a.m., the reservation can remain active until 12:00 noon the following day, provided that the original return date and time are not changed.

AGE SUPPLEMENT AND ADDITIONAL DRIVERS

AGE SUPPLEMENTS AND ADDITIONAL DRIVERS

For drivers aged 21 to 24, both inclusive, a supplement of €8/day shall apply, with a maximum of €80 per rental.

The maximum age for renting a vehicle is 80 years.

For additional drivers, a supplement of €8/day per rental and per driver shall apply, with a maximum of €80 per rental. A maximum of three (3) additional drivers is permitted.

The maximum age for renting a vehicle is 80 years old.

For additional drivers, a supplement of €8/day per rental and per driver shall apply, with a maximum of €80 per rental. A maximum of three (3) additional drivers is permitted.

Fly & Drive rate.

Our Fly & Drive rate consists of:

Full coverage with no excess. This coverage includes:

• Bodywork damage.
• Broken windows.
• Damage to wheels and rims.
• Damage to wing mirrors.

• Fuel policy full–to–full. Cobertura total sin franquicia. Esta cobertura incluye:

• Pick-up at AIRPORT/STATION CAR PARK, pick-up without counter.

• 24/7 roadside assistance:
  • This assistance service will include a replacement vehicle, provided that the assistance point is no more than 100 km away from the vehicle collection point.
  • If this service is required, the lessee must come to our premises to collect the vehicle.
  • Free additional driver
• Unlimited mileage (except for CP, GP, SP, SGP, FX and HX groups)

• Free cancellation.

• For CP, GP, SP, SGP, FX and HX groups, the limit of 160 km/day up to a maximum of 3,000 km per contract remains in place. If the number of kilometres established in the contract is exceeded, the customer will be charged €0.25 per kilometre exceeded.
• Under no circumstances are the following covered:
  • Damage to the inside of the vehicle.
  • Theft, loss, or damage to the key.
  • Damage to the undercarriage and roof.
  • Damage to the engine and/or engine compartment.
  • Structural damage.
  • Damage caused by driver negligence (or under any circumstances that violate the rental contract conditions).
  • Damage caused as a result of violating traffic and road safety regulations.
  • Theft or fire of the vehicle.
  • Damage caused by natural disasters.

The office opening hours are from 7:00 to 22:00.

Office opening hours are from 07:00 to 23:00.

Reservations will only be accepted during office opening hours.

AGE SUPPLEMENTS AND ADDITIONAL DRIVERS

For drivers aged 21 to 24, both inclusive, a supplement of €8/day shall apply, with a maximum of €80 per rental.

The maximum age for renting a vehicle is 80 years.

For additional drivers, a supplement of €8/day per rental and per driver shall apply, with a maximum of €80 per rental. A maximum of three (3) additional drivers is permitted.

The maximum age for renting a vehicle is 80 years old.

For additional drivers, a supplement of €8/day per rental and per driver shall apply, with a maximum of €80 per rental. A maximum of three (3) additional drivers is permitted.

The vehicle shall be returned at the place, date and time stipulated in the Contract and in the same condition in which it was delivered by the Lessor, with all its documentation, keys, tools and accessories. Any alteration to the agreed return conditions may result in additional charges to the Lessee. If the vehicle is considered to be excessively dirty and this prevents proper inspection or requires more than 30 minutes of cleaning, it shall be considered special cleaning, which shall entail a charge of €100.

The duration of the rental contract may not exceed 25 days under any circumstances.

In the event of early termination of the Contract by decision of the Lessee, the Lessee shall not be entitled to any refund of unused rental days.

A courtesy margin of 59 minutes is granted for late return of the vehicle with respect to the agreed time. If the vehicle is returned beyond this margin, the Lessee shall pay an additional amount of €25, in addition to the full daily rate for the extra days. The final amount for this reason shall depend on the time of return of the vehicle.

There shall be no possibility whatsoever of contract extension once the original contract date and time have expired. In the event that there are suspicions of misappropriation of the vehicle and the customer does not provide reliable evidence of force majeure, UNIONE MOTION may activate the non-return protocol by filing a report with the competent authorities as of 59 minutes after the contract end date. All costs associated with the non-return protocol shall be charged to the customer.

If the Lessee wishes to extend the rental period, they must notify the Lessor with sufficient notice, at least 24 hours before the contract end date and time. The vehicle must be inspected prior to any extension. UNIONE MOTION reserves the right to refuse the rental if any requirement for vehicle use is not met, one of such requirements may be a flight number and boarding pass in the customer’s name. The customer must sign a new contract at that time for the extended days and immediately pay the new amount corresponding to that service, the Lessor not guaranteeing that such extension can be carried out.

If the vehicle is not returned at the place, date and time stipulated in the Contract, UNIONE MOTION shall be entitled to charge the amount corresponding to the additional days due to the delay, in addition to €25 as a penalty for the economic damages caused, as well as any costs arising from the repatriation and/or recovery of the vehicle. The return of the vehicle at airport Departures terminals or at any location other than the original pick-up location, unless expressly authorised by UNIONE MOTION, is expressly prohibited.

In the event of abandonment of the vehicle outside the place stipulated in the Contract, UNIONE MOTION shall be entitled to charge €200, plus the costs incurred in recovering the vehicle.

Failure to comply with this condition entitles the Lessor to activate the non-return protocol and to recover the vehicle without prior notice or to claim it through judicial means.

The customer authorises UNIONE MOTION to track the rented vehicle by means of GPS geolocation systems whenever necessary.

If the customer needs to return the vehicle outside office hours, that is, from Monday to Sunday between 23:00 and 07:00, the customer may deposit it at AquaCar Parking, Ctra. de Torrellano al Aeropuerto, Km 1, 03320 Torrellano, Alicante, paying at the time of vehicle return an amount of €25 for this service. This service is available only for contracts with the Infinity Rate.

The Lessee agrees that UNIONE MOTION may, after the end of the vehicle rental, and by means of electronic payment systems or any other collection system, without the Lessee’s express authorisation, make charges for the following items:

1. Charge for “extra cleaning” for the costs incurred for an extra cleaning service as a result of the manifestly inadequate condition of the vehicle at the time of its return. In addition, stains on the upholstery, including those caused by saltpetre and excessive sand, animal hair, the smell of tobacco or other substances, will be considered poor condition of the vehicle, with a maximum surcharge of €100 being applied.
2. Charges arising from the loss of documents and vehicle keys, and/or shipment of the vehicle key set to the corresponding office, in cases of loss, breakage, water damage, return of the vehicle keys to an office other than the actual vehicle return office, or any other situation that causes vehicle immobilisation due to reasons attributable to the Lessee. See charges in the damage table available on our website.
3. The cost of towing the vehicle by tow truck when necessary, except for mechanical causes, unless such causes are due to negligence or have arisen from improper use of the vehicle by the Lessee.
4. All expenses, in their entirety, arising from loss, deterioration or damage to rims, bodywork and paint, body panels, trims, tyres (including punctures and blowouts), tools, windows and glass, wing mirrors, clutch, accessories, vehicle interior, as well as problems arising from incorrect fuel refuelling. See charges in the damage table available on our website.
5. All expenses, in their entirety, arising from damage to the underbody, including lower fins/mud flaps
6. Tolls, fines, penalties and legal costs arising from traffic infringements or breaches of laws, regulations or ordinances (including congestion or traffic restriction charges where applicable), incurred by the customer during the term of this Contract and paid by UNIONE MOTION.
7. In the event of receiving a fine or penalty, and unless the Lessee has contracted the Infinity Rate or Super Cover, the Lessee expressly accepts a charge of €35 for administrative and postal handling costs.
8. The full repair costs of damage caused to the vehicle in the event of an accident, when any of the following circumstances occur:
   • The vehicle was not used in accordance with the conditions established herein.
   • Any breakdown or accident caused by negligence of the Lessee, who shall be responsible for all associated costs, from vehicle recovery (tow truck service) to repair, as well as vehicle immobilisation days.
   • That the accident report – either in the form of an ‘Amicable Accident Statement’ (DAA) or an ‘Accident Report’ – was not completed and sent to Unione Motion within the specified period, or that it did not accurately reflect the facts of the incident.
   • The damage resulted from an accident due to the Lessee’s failure to correctly assess the vehicle height, whether roof or side.
   • The corresponding additional coverage had not been contracted (see clause 5.3).
   • The vehicle was driven by a person not expressly authorised in the Contract.
   • Those corresponding to structural and/or mechanical damage. The amount of these will be determined only after the corresponding inspection and diagnosis carried out at a workshop authorised by the lessee. This assessment will be the basis for establishing the final cost of the repair, which may include labour, parts, diagnostics and any other expenses necessary for the proper restoration of the vehicle.

The amount charged to the lessee for damage caused to the vehicle will be calculated based on the assessment made by qualified Unione Motion staff according to the price list available on the website and at the vehicle collection office, the existence and amounts of which the lessee acknowledges and agrees to.

In the event of total loss of the vehicle or damage exceeding 25% of the value according to the current AEAT valuation tables, the appraisal shall be carried out by an external expert body independent from UNIONE MOTION.

All of the above shall apply without prejudice to subsequent settlement and adjustment, once a repair estimate from a workshop or an appraisal from an external expert body has been obtained. The Lessee has the right to know and verify, personally or through a designated person, the vehicle repair as well as the duration thereof.

UNIONE MOTION also reserves the right to charge the Lessee compensation for loss of profits due to vehicle immobilisation as a result of the damage suffered. Such compensation shall be calculated based on the number of days required for repair, as established by an external expert or, once repairs have been completed, by calculating one day for every eight hours of workshop labour, using the contracted daily rental rate as the basis for calculation..

For security reasons, payment shall only be accepted by VISA or MASTERCARD credit card. The credit card must be issued in the name of the person appearing as the holder of the rental contract.

Exceptionally, debit card payment shall only be accepted for rentals contracted under the Infinity Rate or Super Cover, excluding premium vehicle models (groups CP, GP, SP, FX and HX), for which a credit card is required in all cases.

We do not accept American Express. Cash and smartphone payments are not accepted. We do not accept prepaid cards.

Payment of the vehicle rental and any additional services shall be made in the currency chosen by the Lessee. Multicurrency transactions are accepted, subject to the conditions of the banking institution managing the payment or charge, according to the customer’s choice.

Both the rental rate and any additional services must be paid prior to vehicle collection. The Lessee authorises UNIONE MOTION to subsequently charge, after vehicle collection and without express authorisation, any contracted service, including the rental rate.

The settlement of the contracts includes payment of the mandatory motor vehicle insurance coverage and mandatory civil liability insurance. These coverages are guaranteed and assumed by the insurer with whom the Lessor has taken out the corresponding insurance policy, and the Lessee and authorised drivers, by signing this Contract, are included as insured parties under said policy.

For insurance purposes, the following shall not be considered third parties: the spouse, ascendants, descendants, siblings or relatives of the Lessee or authorised drivers, as well as their partners or persons who have a commercial, employment or dependency relationship with them.

This coverage exempts the Lessee (except for the amount of the excess, vehicle immobilisation and the accident management charge) from economic and civil liability for damage caused to the vehicle.

EXPRESS EXCLUSIONS FROM ACCIDENT COVERAGE:

• Damage to the vehicle caused by an accident attributable to a third party shall not be covered if the Lessee does not submit a duly completed accident report or any data identifying the party at fault within a maximum period of forty-eight (48) hours from the occurrence of the accident.
• Damage caused by weather-related events (water, snow, hail, wind, etc.) shall not be covered.
• Damage shall not be covered if the vehicle is not used in accordance with the conditions expressed in Clause One regarding its use.
• Damage shall not be covered if the vehicle return or delivery date has expired without the Lessee having signed an extension of the service.
• Damage, loss or theft of personal belongings of the Lessee located inside the vehicle shall not be covered.
• Damage, repair or replacement of rims and/or tyres due to punctures or impacts shall not be covered.
• Damage to bodywork and paint, vehicle body, underbody, including lower fins/mud flaps, shall not be covered.
• Damage to windows and glass, wing mirrors, engine and clutch shall not be covered.
• Roadside assistance costs arising from an accident shall not be covered.
• Costs arising from incorrect fuel refuelling shall not be covered.
• Costs arising from the loss or breakage of the vehicle key, including replacement or shipment of duplicate keys, shall not be covered.
• In the event of vehicle immobilisation for any reason, on-site vehicle replacement shall not be included. The Lessee must travel by their own means to the office of origin.

• Be fully liable for the value of the leased vehicle and any material damage caused to it, as well as be fully liable in the event of theft or loss of the vehicle when the events are the result of negligence on the part of the lessee, including but not limited to: Loss of keys, failure to lock the vehicle properly, parking in unauthorised areas, or any other circumstances determined by our team.
• The loss, theft or deterioration of the vehicle key is not covered under any circumstances.
• Under no circumstances will personal items left inside the vehicle be covered. If the hirer leaves belongings or valuables in plain sight inside the vehicle, thereby encouraging or facilitating a possible theft, such behaviour will be considered negligent. Consequently, the hirer will be liable for any damage to the vehicle that may result from this.
• Damage caused by fire shall not be covered in any case where it is the result of negligent, reckless or contrary to the obligations of the lessee, including, among other possible cases, actions such as smoking inside the vehicle, leaving cigarette butts or embers poorly extinguished, parking or driving in areas with a high risk of fire (dry grass, stubble or other flammable surfaces), handling or transporting fuel or other flammable liquids, using unauthorised devices or carrying out unauthorised modifications or repairs to the vehicle. In all these cases, as well as in any other case of fire attributable to negligent use of the vehicle, the lessee shall assume full responsibility for the damage caused, regardless of the coverage contracted.

Franchise:

The lessee may be exempted from paying the excess of up to €2,000, the accident management fee and other exclusions from standard insurance by optionally taking out and paying for the special Super Cover supplement, the Infinity rate or the Fly&Drive rate, the purchase and amount of which will be expressly stated in the contract.

Such coverage may be purchased after the start of the Contract, following prior inspection of the vehicle by accredited personnel.

It must be demonstrated on-site that the vehicle is in exactly the same condition as at the time of signing the initial Contract.

If payment for any additional coverage does not appear in the Contract, it shall be understood as not contracted, and the Lessee expressly assumes full responsibility for all damages excluded under these General Conditions.

Once contracted, this coverage may not be cancelled early, nor shall any economic refunds apply in this respect.

Regardless of the rate or coverage contracted, all exclusions expressly indicated in this contract will not be covered, even if the excess is £0. If the coverage includes an excess, this will only apply to the amount of the damage excluding VAT, which must always be paid by the hirer. If the total cost of the damage plus VAT exceeds the excess limit, the hirer must pay the part that exceeds this limit.

The Lessee undertakes to inform UNIONE MOTION within a maximum period of forty-eight (48) hours of any accident and to forward to it any notifications relating to said accident, providing the corresponding accident report or complete details of the opposing party and possible witnesses. This obligation also applies to customers with the Basic Rate, Infinity Rate, and Super Cover coverage.

The Lessee shall not prejudge nor acknowledge liability for the incident, shall collect all possible data, and shall notify the authorities if there is fault on the part of the opposing party.

The Lessee shall not abandon the vehicle on public roads and shall always take appropriate measures to protect it.

In the event of an accident, regardless of who caused it, and unless Super Cover has been taken out or the Infinity or Fly&Drive rate has been contracted, the lessor will charge the lessee an accident administration fee of €45.

In the event of a mechanical breakdown, UNIONE MOTION offices have the assistance telephone numbers specific to each vehicle brand, which the Lessee must contact if they are unable to drive the vehicle to the nearest official brand workshop or to a workshop designated by UNIONE MOTION for inspection of the breakdown, or to the nearest UNIONE MOTION office.

If the vehicle needs to be repaired, the Lessee must inform UNIONE MOTION before taking any action of the breakdown and its cost, so that written authorisation may be granted for repair at said workshop or so that the Lessor may decide to repair it at a workshop designated by UNIONE MOTION.

The cost of authorised repairs or fluid replacement paid by the Lessee shall be reimbursed by the Lessor, except for punctures, upon presentation of the corresponding receipts, unless such breakdown has been caused by negligence or misuse of the vehicle by the Lessee, in which case the Lessee shall bear said costs plus towing, transport and vehicle immobilisation expenses, or if said repair was not authorised by the Lessor.

It is the renter’s responsibility to refuel the vehicle with the appropriate type of fuel and additive, and the cost will always be borne by the renter. Any expense or repair resulting from the use of incorrect fuel will be the responsibility of the renter.

The vehicle must be returned with at least the amount of fuel indicated in the “expected return” section. If not, the renter must pay for the missing fuel at the current price, as well as an additional €20 for refueling service. This latter charge is excluded for Super Cover and Infinity Rate.

The lessor offers the “Full-to-Full” fuel policy, which the renter expressly accepts and is aware of in advance, according to the rate chosen.

Unione Motion is a vehicle rental company for vacation use only. Customers who show signs of commercial use, such as a corporate email, corporate phone, indications of commercial intentions, or who use the vehicle for commercial purposes and/or abuse the unlimited mileage, cause damage, or use the vehicle intensively, will be in breach of the contract. Therefore, we reserve the right to refuse rental and reject future rental services.

The final settlement or total rental amount is subject to the vehicle being returned in the same condition in which it was delivered and at the scheduled date, time, and place. Therefore, the renter must pay the lessor, upon returning the vehicle, any extra charges incurred that are attributable to the renter under these general conditions.

Under no circumstances will Unione Motion be responsible for items stolen, damaged, forgotten, or lost inside the vehicle.

Unione Motion provides certified child restraint devices that can be supplied to customers upon request, subject to the rental fee. Installation of the device is the sole responsibility of the renter. In case of non-return, loss, or theft, the renter will be charged €98.55 for devices known as “booster / elevador” and/or €89.55 for devices known as “Baby Seat.”

The rates for child restraint devices are as follows:

Baby seat:

€12.00 per day for hire and seat.

Maximum €98.55 per rental and per accessory.

Booster / Elevador:

9.95 per day per rental and per seat.
Maximum €89.55 per rental and per accessory.

V16 EMERGENCY BEACONS

As established by Royal Decree 159/2021 of March 16, amended by Royal Decree 1030/2022 of December 20, effective from January 2026, all vehicles rented by Unione Motion will include a V16 emergency beacon in the vehicle’s glove compartment.

The renter will be responsible for any loss, theft, or damage to this emergency device, regardless of the rate or services contracted.
In case of loss or damage, the renter must pay an additional cost of €50.

As established by Royal Decree 159/2021, of 16 March, amended by Royal Decree 1030/2022, of 20 December, effective from January 2026, all vehicles leased by Unione Motion will include a V-16 emergency beacon in the vehicle’s glove compartment.

• The hirer shall be liable for the loss, theft or damage of this emergency device, regardless of the rate or services contracted.
• In the event of loss or damage, the hirer shall pay an additional charge of €50.

Responsable

Unione Motion S.L

CIF: B-45768900

C/ Doctor Fleming, 399 Pg Torrehierro

45600 Talavera de la Reina (Toledo)

email: info@moovers.es

Purpose

We process the information provided by interested parties in order to properly and professionally provide the requested services (vehicle rental), manage the delivery of the requested information, and provide interested parties with offers of related products and services that may be of interest. We may contact you and send commercial communications via postal mail and electronic means (SMS, email, WhatsApp).

Personal data provided will be retained as long as the commercial relationship is maintained, unless deletion is requested by the data subject, and/or for a period of five years from the last confirmation of interest.

To offer products and services according to your interests and improve your user experience, we will create a “commercial profile” based on the information provided. No automated decisions will be made based on this profile.

Legal Basis

The legal basis for processing your data is the request recorded in your order portfolio and/or your request for a quote, always according to the terms and conditions stated therein.

The prospective offer of products and services is based on the consent you provide, and in no case does the withdrawal of this consent affect the execution of the contract.

You are obliged to provide the necessary data for the provision of the service; failure to do so will make it impossible for us to provide the service.

Recipients

Data will not be shared with third parties other than the managing entity of the UNIONE MOBILITY GROUP for administrative purposes, except when legally required or necessary for the provision of the service.

Rights

You have the right to exercise your rights of access, rectification, deletion, and portability of your data, as well as to request the limitation or opposition to its processing. You also have the right to withdraw your consent and to file a complaint with the Supervisory Authority.

Origin of Data

The collected data always comes from personal interviews held with you and is always related to the provision of the requested services. They are collected through forms in both paper and digital formats.

This contract shall be governed by Spanish law and, in the event that the renter qualifies as a consumer or user, any dispute shall be submitted to the jurisdiction corresponding to the place of performance of the obligation, which shall be considered the place where the rental began, all in accordance with the provisions expressly established in the current consumer and user protection regulations.

Notwithstanding the above, and in accordance with the provisions of Article 38 of Law 16/1987 of July 30, on the Regulation of Land Transport, Unione Motion expressly states its opposition to any dispute arising from the rental of vehicles being resolved through the Transport Arbitration Board.

It is the responsibility of the renter to read this contract carefully; any doubts or disagreements must be stated before accepting and/or signing the contract.

In case of breach of any of these clauses, the renter assumes full responsibility for any damages and losses that such breach may cause to the lessor or to third parties.