GENERAL TERMS AND CONDITIONS OF CONTRACTING

Hereinafter referred to as the Contract, entered into by UNIONE MOTION S.L., with Tax Identification Number (CIF) B-45768900, and registered office at Calle Doctor Fleming, no. 399, Polígono Torrehierro, 45600 Talavera de la Reina, Toledo, Spain, hereinafter referred to as UNIONE MOTION (also referred to as the Lessor), and the LESSEE, whose identifying details are recorded on the front page of the Contract (hereinafter referred to as the Lessee).
Trade name: Moovers Mobility Lovers.

1. PURPOSE OF THE CONTRACT, DOCUMENTATION, OBLIGATIONS AND PROHIBITIONS

This Contract has as its purpose the use of the vehicle without driver for the expressly contracted service. The services are governed exclusively by these Particular Conditions and the General Conditions set out below, duly signed by both contracting parties.

UNIONE MOTION delivers to the Lessee, under a self-drive rental arrangement, the vehicle described in the corresponding Contract signed by the Lessee, in perfect operating condition, with all its documentation, tyres, tools and accessories, as well as in good general external condition and cleanliness. The customer declares that they receive the referenced vehicle after having previously verified that its operation and general condition are satisfactory, and that they accept and undertake to comply with the Particular Conditions, committing to return the vehicle, either driven or towed, to the company’s offices on the expiry date of this Contract.

It is the responsibility of the Lessee:

– To return the vehicle on the date and time of expiry established in the Contract. Otherwise, once 24 hours have elapsed from the date on which the vehicle should have been returned, the vehicle shall be reported to the competent Authorities as a criminal offence of misappropriation, for the appropriate criminal and civil purposes.

– To return the rented vehicle in the same conditions in which it was delivered, with all its components, tools, documentation, keys, etc., and without carrying out, under any circumstances, any fraudulent manipulation of any element thereof, whether external or internal.

– To be fully liable for the value of the rented vehicle and for the material damages caused thereto, as well as to be fully liable in the event of theft or loss of the vehicle when such events are the consequence of negligence committed by the Lessee, including, without limitation: loss of keys, failure to properly lock the vehicle, parking in unauthorised areas, or any other circumstance that our team determines as such.

– To refrain from driving under the negative influence derived from physical conditions caused by the consumption of alcohol, drugs or narcotic substances, as well as due to fatigue or debilitating illness and/or medication that affects attention.

– To be responsible for all liabilities, whether civil, criminal or of any other nature, arising from:

* Use of the rented vehicle during the term of the rental.

* Abandonment or misuse of the vehicle.

* Not transporting in the rented vehicle more persons than those permitted, nor any kind of goods, documentation, utensils, materials, objects or anything whatsoever that the laws prohibit transporting or using, etc., and with strict compliance with legal provisions regarding weight, height, quantity, volume and nature of the load, the Lessee bearing at their own cost and risk any liabilities arising from breach of this section, whether civil, criminal, administrative or of any other nature.

*Not transporting pets in the rented vehicle without an approved carrier for that purpose. We reserve the right to hold the Lessee responsible for any additional cost arising from transporting animals in the rented vehicle.

To always comply and in all places with the rules of the Traffic Code in force, as well as with any legal provisions on traffic, transport and Road Safety. The Lessee shall bear full responsibility for the payment of any fines or penalties of any kind imposed on the Lessor for acts committed during the term of the rental. In the event of seizure and/or immobilisation of the vehicle, whether by tow truck service, judicial or police order, the Lessee shall bear all costs incurred in recovering the vehicle, as well as the days of immobilisation thereof. The customer shall be responsible for the total cost of repairs or other services that are the consequence of infringing the traffic regulations in force, such conduct being considered gross negligence.

IT IS STRICTLY PROHIBITED:

– To use the rented vehicle as a means or instrument for the commission of criminal offences classified under criminal law, to assist offenders, or for the transport or shelter of objects originating from criminal offences.

– To assign, rent or sublet the rented vehicle to a third party.

– To use the rented vehicle for the purpose of teaching driving.

– To use in the rented vehicle any type of fuel other than that authorised.

– To allow the vehicle to be driven by persons who are not expressly authorised in the Contract.

– To drive the vehicle outside the national territory of Spain, unless expressly authorised in writing by the Lessor following prior notification by the Lessee.

– To load, transport and/or drive the vehicle on any type of maritime and/or railway transport.

-To use the vehicle to push or tow other vehicles, nor to participate in races, contests or competitions/challenges of any nature.

– To drive on unpaved roads or roads not suitable for passenger vehicles.

– To participate in races or to drive the vehicle on any type of circuit.

-To use the vehicle for commercial/work purposes and/or for the transport of goods/courier services, etc.

– Smoking inside our vehicles is prohibited; this entails a penalty of €100.

The customer must be in possession of an original, valid driving licence with a minimum seniority of one (1) year, and the Lessee or any drivers expressly authorised to drive under the Contract must be at least twenty-one (21) years of age, the rental company reserving, in all cases, the right to refuse rental.

The following documents are required for vehicle collection:

• • Reservation number.

• • National Identity Document / Passport.

• • Valid driving licence of all drivers designated in the Contract. The customer shall be required to present an International Driving Permit:
    • When their driving licence is not issued by the EU or the United Kingdom and is not included in the list of agreements of the DGT.
    • When their driving licence is written in an alphabet other than the Roman alphabet.

• • The flight number and/or boarding pass shall be provided at the time of booking. If the customer has not collected the vehicle within a period of 59 minutes from the stipulated pick-up time, the reservation MAY BE cancelled WITHOUT PRIOR NOTICE.

    Important: All documents must be issued by the same country.

The flight number and/or boarding pass shall be requested prior to the formalisation of the Contract. Please note that in order to rent your vehicle, you must arrive on a flight on the same day and time as your pick-up date and must indicate a valid flight number in the booking form. In case of doubts or inconsistencies, the return flight may also be checked. The boarding pass will be requested at the counter. If the customer does not provide this information, we reserve the right not to release the vehicle.

All documents presented must be in original format or provided directly from the official digital application of the relevant authority. Under no circumstances shall photographs, photocopies or similar be accepted.

If the contract holder and all drivers listed in the Contract do not provide the documentation described above, the delivery of the vehicle shall not be possible.

2. RATES AND EXCESS

UNIONE MOTION offers the following two rates:

BASIC RATE

This rate includes:

• • Basic insurance coverage with excess, with a mandatory deposit of up to €2,000, depending on the vehicle category.

• • Fuel policy full–to–full.

• • Free cancellation (up to 24 hours prior to vehicle collection).

• • Mileage of 160 km/day. The maximum mileage shall be 3,000 km per contract. In the event that the mileage established per contract is exceeded, the customer shall be charged €0.25 per excess kilometre.

The excess amount shall be blocked on the customer’s credit card at the time of vehicle collection. Once the vehicle has been returned, if it is in the same condition as when it was delivered to the customer and no additional charges generated during the rental period have been applied, the excess shall be released. In the event that the vehicle presents damage or other costs have arisen during the contract period, the corresponding amounts shall be deducted from the excess upon return of the vehicle.

UNIONE MOTION shall not be responsible for any bank fees charged by the customer’s bank upon the release of the excess.

If no damage or penalty is to be charged, UNIONE MOTION shall release the excess amount as soon as possible and shall not be responsible for the time taken by the customer’s banking institution to refund said amount.

The exact deposit applicable to each rental is indicated on the front of the Contract under the heading “Deposit”, and the amounts applicable to each vehicle group are as follows:

Group A, AA, B, BA: Excess of €1,000

Group C, CA, SC, SCA, D, DA, F and FA: Excess of €1,250

Group CP, SP, GP, SG, SGA, FX, G, GA, H, HA and HX: Excess of €2,000

Group SGP: €2,500

The deposit shall only be accepted by blocking or charging a VISA or MASTERCARD credit card, which must be issued in the name of the Lessee.

The card must be presented in physical format. If the card issuer rejects this or any other transaction, we reserve the right to cancel the reservation unilaterally.

In the event that the deposit amount does not fully cover the possible additional charges that may arise due to breach of any of the conditions and/or exclusions of accident and theft coverage, the Lessee shall pay the difference to the Lessor and authorises the Lessor to carry out subsequent charges as mentioned in clause 4.1.

INFINITY RATE

The Infinity Rate consists of:

• • Full coverage with no excess or deposit. This coverage includes:
    • Basic coverage + Full coverage (no excess).
    • Bodywork damage.
    • Golpe en bajos.
    • Broken windows.
    • Damage to wheels and rims.
    • Damage to wing mirrors.

• • Fuel policy full–to–full.

• • Possibility of payment by debit card (exception: groups CP, GP, SP, SGP, FX and HX).

• • 24/7 Roadside Assistance:
    This assistance service shall include a replacement vehicle, provided that the assistance point is located a maximum of 100 km from the vehicle pick-up location.

    If this service is required, the Lessee must go to our facilities to collect the replacement vehicle.

• • Free additional driver

• • Unlimited mileage (exception: groups CP, GP, SP, SGP, FX and HX).

• • Free cancellation.

• • For groups CP, GP, SP, SGP, FX and HX, the limit of 160 km/day up to a maximum of 3,000 km per contract shall be maintained. In the event that the mileage established per contract is exceeded, the customer shall be charged €0.25 per excess kilometre.

• • IN NO CASE ARE THE FOLLOWING INCLUDED:
    Damage to the interior of the vehicle.
    Theft, loss or damage of the key.
    Damage to the underbody and roof.
    Damage to the engine and/or engine compartment.
    Structural damage.
    Damage caused by driver negligence (or under any circumstance that infringes the rental contract conditions).
    Damage resulting from infringement of traffic and road safety regulations.
    Theft or fire of the vehicle (see section 5.2).
    Damage caused by natural disasters.

OFFICE HOURS AND RESERVATIONS

Office opening hours are from 07:00 to 23:00.

Reservations will only be accepted during office opening hours.

In the event of flight delay, the customer will be waited for until 01:00, provided that a flight number has been indicated. In this case, a charge of €40 will apply for this service. If the flight is delayed beyond 01:00, the reservation may remain active until 12:00 noon of the following day, provided that the original return date and time are not modified.

AGE SUPPLEMENTS AND ADDITIONAL DRIVERS

For drivers aged 21 to 24, both inclusive, a supplement of €8/day shall apply, with a maximum of €80 per rental.

The maximum age for renting a vehicle is 80 years.

For additional drivers, a supplement of €8/day per rental and per driver shall apply, with a maximum of €80 per rental. A maximum of three (3) additional drivers is permitted.

FLY & DRIVE RATE

The Fly & Drive Rate consists of:

Full coverage with no excess. This coverage includes:
Bodywork damage.
Broken windows.
Damage to wheels and rims.
Damage to wing mirrors.

Fuel policy full–to–full. (Fuel deposit of €100 on a VISA or MASTERCARD credit card).

Pick-up at AIRPORT / STATION PARKING, deskless collection.

24/7 roadside assistance:

This assistance service shall include a replacement vehicle, provided that the assistance point is located a maximum of 100 km from the vehicle pick-up location.

If this service is required, the Lessee must go to our facilities to collect the vehicle.

Free additional driver.
Unlimited mileage (exception: groups CP, GP, SP, SGP, FX and HX).
Free cancellation.

For groups CP, GP, SP, SGP, FX and HX, the limit of 160 km/day up to a maximum of 3,000 km per contract shall be maintained. In the event that the mileage established per contract is exceeded, the customer shall be charged €0.25 per excess kilometre.

IN NO CASE ARE THE FOLLOWING INCLUDED:
Damage to the interior of the vehicle.
Theft, loss or damage of the key.
Damage to the underbody and roof.
Damage to the engine and/or engine compartment.
Structural damage.
Damage caused by driver negligence (or under any circumstance that infringes the rental contract conditions).
Damage resulting from infringement of traffic and road safety regulations.
Theft or fire of the vehicle.
Damage caused by natural disasters.

OFFICE HOURS AND RESERVATIONS (FLY & DRIVE)

Office opening hours are from 07:00 to 22:00.

Reservations will only be accepted during office opening hours.

If online check-in and/or payment are not completed at least 24 hours before the pick-up date and time, the reservation may be cancelled without prior notice.

For drivers aged 21 to 24, both inclusive, a supplement of €8/day shall apply, with a maximum of €80 per rental.
The maximum age for renting a vehicle is 80 years.

For additional drivers, a supplement of €8/day per rental and per driver shall apply, with a maximum of €80 per rental. A maximum of three (3) additional drivers is permitted.

3. VEHICLE RETURN

The vehicle shall be returned at the place, date and time stipulated in the Contract and in the same condition in which it was delivered by the Lessor, with all its documentation, keys, tools and accessories. Any alteration to the agreed return conditions may result in additional charges to the Lessee. If the vehicle is considered to be excessively dirty and this prevents proper inspection or requires more than 30 minutes of cleaning, it shall be considered special cleaning, which shall entail a charge of €100.

The duration of the rental contract may not exceed 25 days under any circumstances.

In the event of early termination of the Contract by decision of the Lessee, the Lessee shall not be entitled to any refund of unused rental days.

A courtesy margin of 59 minutes is granted for late return of the vehicle with respect to the agreed time. If the vehicle is returned beyond this margin, the Lessee shall pay an additional amount of €25, in addition to the full daily rate for the extra days. The final amount for this reason shall depend on the time of return of the vehicle.

There shall be no possibility whatsoever of contract extension once the original contract date and time have expired. In the event that there are suspicions of misappropriation of the vehicle and the customer does not provide reliable evidence of force majeure, UNIONE MOTION may activate the non-return protocol by filing a report with the competent authorities as of 59 minutes after the contract end date. All costs associated with the non-return protocol shall be charged to the customer.

If the Lessee wishes to extend the rental period, they must notify the Lessor with sufficient notice, at least 24 hours before the contract end date and time. The vehicle must be inspected prior to any extension. UNIONE MOTION reserves the right to refuse the rental if any requirement for vehicle use is not met, one of such requirements may be a flight number and boarding pass in the customer’s name. The customer must sign a new contract at that time for the extended days and immediately pay the new amount corresponding to that service, the Lessor not guaranteeing that such extension can be carried out.

If the vehicle is not returned at the place, date and time stipulated in the Contract, UNIONE MOTION shall be entitled to charge the amount corresponding to the additional days due to the delay, in addition to €25 as a penalty for the economic damages caused, as well as any costs arising from the repatriation and/or recovery of the vehicle. The return of the vehicle at airport Departures terminals or at any location other than the original pick-up location, unless expressly authorised by UNIONE MOTION, is expressly prohibited.

In the event of abandonment of the vehicle outside the place stipulated in the Contract, UNIONE MOTION shall be entitled to charge €200, plus the costs incurred in recovering the vehicle.

Failure to comply with this condition entitles the Lessor to activate the non-return protocol and to recover the vehicle without prior notice or to claim it through judicial means.

The customer authorises UNIONE MOTION to track the rented vehicle by means of GPS geolocation systems whenever necessary.

If the customer needs to return the vehicle outside office hours, that is, from Monday to Sunday between 23:00 and 07:00, the customer may deposit it at AquaCar Parking, Ctra. de Torrellano al Aeropuerto, Km 1, 03320 Torrellano, Alicante, paying at the time of vehicle return an amount of €25 for this service. This service is available only for contracts with the Infinity Rate.

4. RENTAL CHARGES AND METHODS OF PAYMENT

4.1 Rental charges

The Lessee agrees that UNIONE MOTION may, after the end of the vehicle rental, and by means of electronic payment systems or any other collection system, without the Lessee’s express authorisation, make charges for the following items:

1. “Extra cleaning” charge for costs arising from an additional cleaning service as a result of the manifestly inadequate condition of the vehicle at the time of return. Additionally, stains on upholstery, including those caused by salt residue and excessive sand, animal hair, tobacco smell or other substances, shall be considered poor vehicle condition, and a surcharge of up to €100 shall apply.
2. Charges arising from the loss of documents and vehicle keys, and/or shipment of the vehicle key set to the corresponding office, in cases of loss, breakage, water damage, return of the vehicle keys to an office other than the actual vehicle return office, or any other situation that causes vehicle immobilisation due to reasons attributable to the Lessee. See charges in the damage table available on our website.
3. The cost of towing the vehicle by tow truck when necessary, except for mechanical causes, unless such causes are due to negligence or have arisen from improper use of the vehicle by the Lessee.
4. All expenses, in their entirety, arising from loss, deterioration or damage to rims, bodywork and paint, body panels, trims, tyres (including punctures and blowouts), tools, windows and glass, wing mirrors, clutch, accessories, vehicle interior, as well as problems arising from incorrect fuel refuelling. See charges in the damage table available on our website.
5. All expenses, in their entirety, arising from damage to the underbody, including lower fins/mud flaps
6. Tolls, fines, penalties and legal costs arising from traffic infringements or breaches of laws, regulations or ordinances (including congestion or traffic restriction charges where applicable), incurred by the customer during the term of this Contract and paid by UNIONE MOTION.
7. In the event of receiving a fine or penalty, and unless the Lessee has contracted the Infinity Rate or Super Cover, the Lessee expressly accepts a charge of €35 for administrative and postal handling costs.
8. The full repair costs of damage caused to the vehicle in the event of an accident, when any of the following circumstances occur:
   • The vehicle was not used in accordance with the conditions established herein.
   • Any breakdown or accident caused by negligence of the Lessee, who shall be responsible for all associated costs, from vehicle recovery (tow truck service) to repair, as well as vehicle immobilisation days.
   • The accident report, whether in the form of a European Accident Statement (DAA) or an Accident Report, was not completed and submitted to UNIONE MOTION within the established time limit, or did not reflect the reality of the events.
   • The damage resulted from an accident due to the Lessee’s failure to correctly assess the vehicle height, whether roof or side.
   • The corresponding additional coverage had not been contracted (see clause 5.3).
   • The vehicle was driven by a person not expressly authorised in the Contract.

Those corresponding to structural and/or mechanical damage, the amount of which shall be determined solely after the corresponding inspection and diagnosis carried out at a workshop authorised by the Lessor. Said assessment shall serve as the basis for determining the final repair cost, which may include labour, parts, diagnostics and any other expense necessary for the proper restoration of the vehicle.

The amount charged to the Lessee for vehicle damage shall be calculated taking into account the assessment carried out by qualified UNIONE MOTION personnel in accordance with the price matrix available on the website and also available at the vehicle pick-up office, the existence and amounts of which the Lessee declares to know and accepts.

In the event of total loss of the vehicle or damage exceeding 25% of the value according to the current AEAT valuation tables, the appraisal shall be carried out by an external expert body independent from UNIONE MOTION.

All of the above shall apply without prejudice to subsequent settlement and adjustment, once a repair estimate from a workshop or an appraisal from an external expert body has been obtained. The Lessee has the right to know and verify, personally or through a designated person, the vehicle repair as well as the duration thereof.

UNIONE MOTION also reserves the right to charge the Lessee compensation for loss of profits due to vehicle immobilisation as a result of the damage suffered. Such compensation shall be calculated based on the number of days required for repair, as established by an external expert or, once repairs have been completed, by calculating one day for every eight hours of workshop labour, using the contracted daily rental rate as the basis for calculation..

4.2 Method of payment

For security reasons, payment shall only be accepted by VISA or MASTERCARD credit card. The credit card must be issued in the name of the person appearing as the holder of the rental contract.

Exceptionally, debit card payment shall only be accepted for rentals contracted under the Infinity Rate or Super Cover, excluding premium vehicle models (groups CP, GP, SP, FX and HX), for which a credit card is required in all cases.

American Express is not accepted. Cash payments or smartphone payments are not accepted. Prepaid cards are not accepted.

Payment of the vehicle rental and any additional services shall be made in the currency chosen by the Lessee. Multicurrency transactions are accepted, subject to the conditions of the banking institution managing the payment or charge, according to the customer’s choice.

Both the rental rate and any additional services must be paid prior to vehicle collection. The Lessee authorises UNIONE MOTION to subsequently charge, after vehicle collection and without express authorisation, any contracted service, including the rental rate.

5. INSURANCE AND COVERAGE

The settlement of the contracts includes payment of the mandatory motor vehicle insurance coverage and mandatory civil liability insurance. These coverages are guaranteed and assumed by the insurer with whom the Lessor has taken out the corresponding insurance policy, and the Lessee and authorised drivers, by signing this Contract, are included as insured parties under said policy.

For insurance purposes, the following shall not be considered third parties: the spouse, ascendants, descendants, siblings or relatives of the Lessee or authorised drivers, as well as their partners or persons who have a commercial, employment or dependency relationship with them.

5.1 Accident coverage

This coverage exempts the Lessee (except for the amount of the excess, vehicle immobilisation and the accident management charge) from economic and civil liability for damage caused to the vehicle.

EXPRESS EXCLUSIONS FROM ACCIDENT COVERAGE:

• Damage to the vehicle caused by an accident attributable to a third party shall not be covered if the Lessee does not submit a duly completed accident report or any data identifying the party at fault within a maximum period of forty-eight (48) hours from the occurrence of the accident.
• Damage caused by weather-related events (water, snow, hail, wind, etc.) shall not be covered.
• Damage shall not be covered if the vehicle is not used in accordance with the conditions expressed in Clause One regarding its use.
• Damage shall not be covered if the vehicle return or delivery date has expired without the Lessee having signed an extension of the service.
• Damage, loss or theft of personal belongings of the Lessee located inside the vehicle shall not be covered.
• Damage, repair or replacement of rims and/or tyres due to punctures or impacts shall not be covered.
• Damage to bodywork and paint, vehicle body, underbody, including lower fins/mud flaps, shall not be covered.
• Damage to windows and glass, wing mirrors, engine and clutch shall not be covered.
• Roadside assistance costs arising from an accident shall not be covered.
• Costs arising from incorrect fuel refuelling shall not be covered.
• Costs arising from the loss or breakage of the vehicle key, including replacement or shipment of duplicate keys, shall not be covered.
• In the event of vehicle immobilisation for any reason, on-site vehicle replacement shall not be included. The Lessee must travel by their own means to the office of origin.

5.2 Theft or fire coverage

• The Lessee shall be fully liable for the value of the rented vehicle and for material damage caused thereto, as well as fully liable in the event of theft or loss of the vehicle when such events are the result of negligence committed by the Lessee, including, without limitation: loss of keys, failure to properly lock the vehicle, parking in unauthorised areas, or any other circumstance determined as such by our team.
• The loss, theft or deterioration of the vehicle key is not covered under any circumstances.
• Personal belongings that may be located inside the vehicle shall not be covered under any circumstances. If the Lessee leaves belongings or valuable objects visible inside the vehicle, thereby favouring or facilitating a possible break-in theft, such behaviour shall be considered negligent. Consequently, the Lessee shall be liable for any damage to the vehicle arising from such circumstances.

  Damage caused by fire shall not be covered under any circumstances when it originates from negligent, reckless or improper conduct contrary to the Lessee’s obligations, including, among others: smoking inside the vehicle, leaving cigarette butts or embers improperly extinguished, parking or driving through areas with a high fire risk (dry grass, stubble or other flammable surfaces), handling or transporting fuel or other flammable liquids, using unauthorised devices, or carrying out unauthorised modifications or repairs to the vehicle. In all such cases, as well as in any other situation where the fire is attributable to negligent use of the vehicle, the Lessee shall assume full liability for the damage caused, regardless of the coverage contracted.

5.3 Insurance supplement and excess waiver

The Lessee may be released from payment of the excess of up to €2,000, from the accident management charge and from other exclusions of ordinary insurance by optionally contracting and paying the special supplement of Super Cover, the Infinity Rate or the Fly & Drive Rate, the contracting and amount of which shall be expressly stated in the Contract.

Such coverage may be purchased after the start of the Contract, following prior inspection of the vehicle by accredited personnel.

It must be demonstrated on-site that the vehicle is in exactly the same condition as at the time of signing the initial Contract.

If payment for any additional coverage does not appear in the Contract, it shall be understood as not contracted, and the Lessee expressly assumes full responsibility for all damages excluded under these General Conditions.

Once contracted, this coverage may not be cancelled early, nor shall any economic refunds apply in this respect.

Regardless of the rate or coverage contracted, all exclusions expressly indicated in this Contract shall not be covered, even if the excess is €0. Where coverage includes an excess, such excess shall apply only to the damage amount excluding VAT, which shall always be payable by the Lessee. If the total cost of the damage plus VAT exceeds the excess limit, the Lessee shall pay the amount exceeding said limit.

6. ACCIDENTS

The Lessee undertakes to inform UNIONE MOTION within a maximum period of forty-eight (48) hours of any accident and to forward to it any notifications relating to said accident, providing the corresponding accident report or complete details of the opposing party and possible witnesses. This obligation also applies to customers with the Basic Rate, Infinity Rate, and Super Cover coverage.

The Lessee shall not prejudge nor acknowledge liability for the incident, shall collect all possible data, and shall notify the authorities if there is fault on the part of the opposing party.

The Lessee shall not abandon the vehicle on public roads and shall always take appropriate measures to protect it.

In the event of an accident, regardless of who is responsible, and unless the Super Cover, Infinity Rate or Fly & Drive Rate has been contracted, the Lessor shall charge the Lessee an accident administrative management fee of €45.

7. REPAIRS

In the event of a mechanical breakdown, UNIONE MOTION offices have the assistance telephone numbers specific to each vehicle brand, which the Lessee must contact if they are unable to drive the vehicle to the nearest official brand workshop or to a workshop designated by UNIONE MOTION for inspection of the breakdown, or to the nearest UNIONE MOTION office.

If the vehicle needs to be repaired, the Lessee must inform UNIONE MOTION before taking any action of the breakdown and its cost, so that written authorisation may be granted for repair at said workshop or so that the Lessor may decide to repair it at a workshop designated by UNIONE MOTION.

The cost of authorised repairs or fluid replacement paid by the Lessee shall be reimbursed by the Lessor, except for punctures, upon presentation of the corresponding receipts, unless such breakdown has been caused by negligence or misuse of the vehicle by the Lessee, in which case the Lessee shall bear said costs plus towing, transport and vehicle immobilisation expenses, or if said repair was not authorised by the Lessor.

8. FUEL AND EXCESS MILEAGE

It is the renter’s responsibility to refuel the vehicle with the appropriate type of fuel and additive, and the cost will always be borne by the renter. Any expense or repair resulting from the use of incorrect fuel will be the responsibility of the renter.

The vehicle must be returned with at least the amount of fuel indicated in the “expected return” section. If not, the renter must pay for the missing fuel at the current price, as well as an additional €20 for refueling service. This latter charge is excluded for Super Cover and Infinity Rate.

The lessor offers the “Full-to-Full” fuel policy, which the renter expressly accepts and is aware of in advance, according to the rate chosen.

Unione Motion is a vehicle rental company for vacation use only. Customers who show signs of commercial use, such as a corporate email, corporate phone, indications of commercial intentions, or who use the vehicle for commercial purposes and/or abuse the unlimited mileage, cause damage, or use the vehicle intensively, will be in breach of the contract. Therefore, we reserve the right to refuse rental and reject future rental services.

9. ADDITIONAL CHARGES

The final settlement or total rental amount is subject to the vehicle being returned in the same condition in which it was delivered and at the scheduled date, time, and place. Therefore, the renter must pay the lessor, upon returning the vehicle, any extra charges incurred that are attributable to the renter under these general conditions.

10. THEFT, DAMAGE, AND LOSS OF PERSONAL BELONGINGS

Under no circumstances will Unione Motion be responsible for items stolen, damaged, forgotten, or lost inside the vehicle.

11.CHILD RESTRAINT DEVICES

Unione Motion provides certified child restraint devices that can be supplied to customers upon request, subject to the rental fee. Installation of the device is the sole responsibility of the renter. In case of non-return, loss, or theft, the renter will be charged €98.55 for devices known as “booster / elevador” and/or €89.55 for devices known as “Baby Seat.”

The rates for child restraint devices are as follows:

Baby seat:

€10.95 per day per rental and per seat.

Maximum €98.55 per rental and per accessory.

Booster / Elevador:

9.95 per day per rental and per seat.
Maximum €89.55 per rental and per accessory.

V16 EMERGENCY BEACONS

As established by Royal Decree 159/2021 of March 16, amended by Royal Decree 1030/2022 of December 20, effective from January 2026, all vehicles rented by Unione Motion will include a V16 emergency beacon in the vehicle’s glove compartment.

The renter will be responsible for any loss, theft, or damage to this emergency device, regardless of the rate or services contracted.
In case of loss or damage, the renter must pay an additional cost of €50.

12. CANCELLATION OF THE CONTRACT AND/OR RESERVATION (RIGHT TO REFUSE RENTAL)

Unione Motion reserves the right to terminate the contract and/or reservation in advance, immediately and without any compensation, in any of the following cases:

If the contract is not paid.

When the renter is making unauthorized use of the vehicle.

When the renter is breaching any of the points specified in the terms and conditions.

When Unione Motion staff deems it appropriate.

13. INFORMATION ON DATA PROTECTION

Responsable

Unione Motion S.L

CIF: B-45768900

C/ Doctor Fleming, 399 Pg Torrehierro

45600 Talavera de la Reina (Toledo)

email: info@moovers.es

Purpose

We process the information provided by interested parties in order to properly and professionally provide the requested services (vehicle rental), manage the delivery of the requested information, and provide interested parties with offers of related products and services that may be of interest. We may contact you and send commercial communications via postal mail and electronic means (SMS, email, WhatsApp).

Personal data provided will be retained as long as the commercial relationship is maintained, unless deletion is requested by the data subject, and/or for a period of five years from the last confirmation of interest.

To offer products and services according to your interests and improve your user experience, we will create a “commercial profile” based on the information provided. No automated decisions will be made based on this profile.

Legal Basis

The legal basis for processing your data is the request recorded in your order portfolio and/or your request for a quote, always according to the terms and conditions stated therein.

The prospective offer of products and services is based on the consent you provide, and in no case does the withdrawal of this consent affect the execution of the contract.

You are obliged to provide the necessary data for the provision of the service; failure to do so will make it impossible for us to provide the service.

Recipients

Data will not be shared with third parties other than the managing entity of the UNIONE MOBILITY GROUP for administrative purposes, except when legally required or necessary for the provision of the service.

Rights

You have the right to exercise your rights of access, rectification, deletion, and portability of your data, as well as to request the limitation or opposition to its processing. You also have the right to withdraw your consent and to file a complaint with the Supervisory Authority.

Origin of Data

The collected data always comes from personal interviews held with you and is always related to the provision of the requested services. They are collected through forms in both paper and digital formats.

14. JURISDICTION AND APPLICABLE LAW

This contract shall be governed by Spanish law and, in the event that the renter qualifies as a consumer or user, any dispute shall be submitted to the jurisdiction corresponding to the place of performance of the obligation, which shall be considered the place where the rental began, all in accordance with the provisions expressly established in the current consumer and user protection regulations.

Notwithstanding the above, and in accordance with the provisions of Article 38 of Law 16/1987 of July 30, on the Regulation of Land Transport, Unione Motion expressly states its opposition to any dispute arising from the rental of vehicles being resolved through the Transport Arbitration Board.

15. ADDITIONAL PROVISION

It is the responsibility of the renter to read this contract carefully; any doubts or disagreements must be stated before accepting and/or signing the contract.

In case of breach of any of these clauses, the renter assumes full responsibility for any damages and losses that such breach may cause to the lessor or to third parties.